They tried to open the CD on one of their PC’s and it didn’t open there either. He went back to the doctor’s office and he was told they didn’t know why the CD wouldn’t open at his home. I don’t understand how he was told formatting will not erase data on that CD. I’m under the impression that formatting a CD does erase the data. , he’s going to bring that CD to me to see if it will open for me on my Windows 10 Pro laptop. Then they tried opening the CD again and it still didn’t open from what I understand. They allowed the CD to be formatted and told him it wouldn’t erase the data. He brought that CD to Staples and it didn’t open for them either. He told me that at his home the CD didn’t open. I do not know what type of CD it is, what type of CD drive he has on his PC or if the CD was his. The reason is because he has some pictures on his cell phone from a few years ago of his knees he wants to compare them to today’s X-RAYS. I have a friend who is going to have knee surgery.Īt his original appointment, he had asked for a copy of the X-rays onto a CD which the doctor’s office was ok doing so. I do not know what Windows Update version it’s on.
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